WITTY GLOBAL BLOGS | SATURDAY FLAGSHIP EDITION Your Money Disappeared, Your Bank Failed to Respond: How Nigerians Can Challenge Failed Transfers, Unauthorised Deductions and Unfair Charges By Itoro Uwah | Saturday, November 14, 2026 CONSUMER RIGHTS | DIGITAL BANKING | PRACTICAL GUIDE NIGERIA — Imagine transferring money to a supplier, receiving a debit alert and discovering that the recipient has not received the payment. The supplier is waiting. Your account balance has reduced. Customer service asks you to wait, but the money has not been returned. For a small business, this situation can interrupt deliveries, delay payments and damage relationships with customers. But an important distinction must be made: a failed or delayed transaction does not automatically prove that a bank has stolen money or acted fraudulently. The real questions are what happened to the transaction, which institution is responsible for investigating it, what evidence is available ...
The global banking turmoil over the past two weeks following a series of lovely bank collapses in Europe and America, has proven that Nigerian banks need to be more vigilant and shield towards screw ups, a new report through Agora Policy, an Abuja-primarily based think tank, has said
Despite a series of rescue programs for troubled lenders and the assurances of governments and economic regulators, worries about the fitness of the global economic gadget persist in the aftermath of the March 10 crumble of Silicon Valley Bank (SVB). Financial experts stated what came about to SVB is in a extensive sense very much like what's happening with Credit Suisse.
According to the report, the worries inside the worldwide banking device aren't confined to SVB and Credit Suisse as many traders are asking comparable questions on many different banks. As a signal of those nerves, the Nasdaq bank index, an index which tracks the inventory costs of a number of the biggest banks, turned into down over 20% inside the ultimate month by myself.
The file stated that at the domestic front, it's far the time for Nigerian banks to be vigilant and protect towards screw ups. ‘‘What does this mean in exercise? Firstly, it may mean another spherical of pressure tests to pick out potential resources of pressure to banks and different economic establishments, as well as measures to pre-emptively and tactfully address the risks, much like what other crucial banks have carried out. With Credit Suisse as an example, principal banks moved to force a short sale to forestall any contagion and furnished dollar liquidity to their financial structures to manage pressure. With SVB, ensures had been given that each one depositors price range could be protected by using coverage to decrease the chance of a financial institution run. The Central Bank of Nigeria (CBN) should be organized to take such short movement if the want arises.
‘‘Secondly, it truely way higher and more obvious verbal exchange to calm nerves and make sure that sentiment does now not turn in opposition to any bank. Banking is inherently a volatile activity as you have to take bets on clients’ ability to pay off loans and on companies ability to generate a profit. Thirdly, as with every economic crisis, it may be an opportunity to replace regulatory frameworks and re-take a look at which monetary establishments need what type of regulations,’’ the report stated.
The Agora Policy file also believes this could be the time to take a better study the regulatory necessities for FinTechs or or other mortgage-granting institutions and will also mean avoiding coverage moves that put unnecessary stress on banks.
The file stated although the Nigerian banks have established that they discovered from the banking disaster of 2008 with almost all banks being able to climate the multiple financial shocks which have hit the Nigerian financial system, be it the 2015 oil charge crash or the COVID-19 pandemic, there are however some risks to be able to nevertheless want to be assessed and carefully monitored. The first of these, in step with the record, pertains to Nigerian banks direct exposure to foreign foreign money liabilities, this is overseas foreign money loans they've taken from different global monetary institutions.
According to the record, ‘‘Since the crude oil crisis in 2014, overseas foreign money loans by means of banks have grown to be a huge part of forex inflows. Foreign loans to the Nigerian economy has been as a minimum $2bn a 12 months on the grounds that 2016, and up to $5bn in 2019 some distance outpacing foreign direct funding. As international interest costs upward thrust, the expenses of servicing these loans will no question increase.”
‘‘Anecdotal evidence shows that maximum banks with overseas forex liabilities have taken measures to reduce that danger such as by using getting into change agreements with the Central Bank of Nigeria (CBN). Regardless, the dangers need to be taken notice of. The 2nd danger really worth paying attention to relates to FinTechs. This has been a high-boom sector in Nigeria during the last decade and much of that boom has are available an technology of globally cheap financing fuelled with the aid of task capital. These FinTechs but generally tend to behave like their worldwide counterparts and so have to in all likelihood be watched in similar style.’’
According to the report, the worries inside the worldwide banking device aren't confined to SVB and Credit Suisse as many traders are asking comparable questions on many different banks. As a signal of those nerves, the Nasdaq bank index, an index which tracks the inventory costs of a number of the biggest banks, turned into down over 20% inside the ultimate month by myself.
The file stated that at the domestic front, it's far the time for Nigerian banks to be vigilant and protect towards screw ups. ‘‘What does this mean in exercise? Firstly, it may mean another spherical of pressure tests to pick out potential resources of pressure to banks and different economic establishments, as well as measures to pre-emptively and tactfully address the risks, much like what other crucial banks have carried out. With Credit Suisse as an example, principal banks moved to force a short sale to forestall any contagion and furnished dollar liquidity to their financial structures to manage pressure. With SVB, ensures had been given that each one depositors price range could be protected by using coverage to decrease the chance of a financial institution run. The Central Bank of Nigeria (CBN) should be organized to take such short movement if the want arises.
‘‘Secondly, it truely way higher and more obvious verbal exchange to calm nerves and make sure that sentiment does now not turn in opposition to any bank. Banking is inherently a volatile activity as you have to take bets on clients’ ability to pay off loans and on companies ability to generate a profit. Thirdly, as with every economic crisis, it may be an opportunity to replace regulatory frameworks and re-take a look at which monetary establishments need what type of regulations,’’ the report stated.
The Agora Policy file also believes this could be the time to take a better study the regulatory necessities for FinTechs or or other mortgage-granting institutions and will also mean avoiding coverage moves that put unnecessary stress on banks.
The file stated although the Nigerian banks have established that they discovered from the banking disaster of 2008 with almost all banks being able to climate the multiple financial shocks which have hit the Nigerian financial system, be it the 2015 oil charge crash or the COVID-19 pandemic, there are however some risks to be able to nevertheless want to be assessed and carefully monitored. The first of these, in step with the record, pertains to Nigerian banks direct exposure to foreign foreign money liabilities, this is overseas foreign money loans they've taken from different global monetary institutions.
According to the record, ‘‘Since the crude oil crisis in 2014, overseas foreign money loans by means of banks have grown to be a huge part of forex inflows. Foreign loans to the Nigerian economy has been as a minimum $2bn a 12 months on the grounds that 2016, and up to $5bn in 2019 some distance outpacing foreign direct funding. As international interest costs upward thrust, the expenses of servicing these loans will no question increase.”
‘‘Anecdotal evidence shows that maximum banks with overseas forex liabilities have taken measures to reduce that danger such as by using getting into change agreements with the Central Bank of Nigeria (CBN). Regardless, the dangers need to be taken notice of. The 2nd danger really worth paying attention to relates to FinTechs. This has been a high-boom sector in Nigeria during the last decade and much of that boom has are available an technology of globally cheap financing fuelled with the aid of task capital. These FinTechs but generally tend to behave like their worldwide counterparts and so have to in all likelihood be watched in similar style.’’
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